Terms and Conditions

This ConnectCRM Terms of Service cum EULA ("End User License Agreement") is a legal agreement between CodeConnect ("Licensor", "We"), located at TechTower, Ubale Nagar, Wagholi, Pune, 412207, and You ("Customer" or "Client") for the ConnectCRM SOFTWARE identified below which may include associated software components, media, and documentation ("ConnectCRM SOFTWARE").

By subscribing, installing, copying, or otherwise using the ConnectCRM SOFTWARE, you agree to be bound by the terms of this agreement. This license agreement represents the entire agreement concerning the program between you and CodeConnect, and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this agreement, do not subscribe install or use the ConnectCRM SOFTWARE / App.

The ConnectCRM SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The ConnectCRM SOFTWARE is licensed, not sold.

Grant of License

Subject to the terms and conditions of the Agreement, CodeConnect grants to you a non-exclusive, non-transferable license to use the ConnectCRM SOFTWARE. You may use the Licensed Program for your own use. You may not, however, transfer or sublicense the ConnectCRM SOFTWARE to any third party, in whole or in part, in any form, whether modified or unmodified.

Terms of Trial, Subscription Plan and Payment

  • We provide a free trial for ConnectCRM before any subscription.
  • If trial users fail to subscribe within 45 days from registration date, data will be automatically deleted along with account information, for which CodeConnect shall not be responsible in any way.
  • If a user fails to renew a subscription plan within 60 days from the expiry date, data will be automatically deleted along with account information, for which CodeConnect shall not be responsible in any way.
  • During the trial or subscription, you agree that we are not liable to store your data. You are responsible for maintaining safe backups of your data.
  • We reserve the right to cancel or terminate the ongoing trial or subscription plan without a refund in case of any misbehaviour or ill-treatment from your end.

License Restrictions

You shall not use, copy, modify or transfer the ConnectCRM SOFTWARE (including its source code and any related documentation) or any copy, in whole or in part, including any print-out of all or part of any database, except as expressly provided for in this license. If you transfer possession of any copy of the ConnectCRM SOFTWARE to another party except as provided above, your license gets automatically terminated and you will be liable for any kind of legal actions. You shall not translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the ConnectCRM SOFTWARE, except as expressly permitted by law.

Ownership

The original and any copies of the ConnectCRM SOFTWARE, made by you, including translations, compilations, partial copies, modifications, and updates, are the properties of CodeConnect.

Data Security & Warranty

We have implemented reasonable techno-legal information security controls & practices for your data as per the Information Technology Act, 2000. However, we shall not be held responsible for any uncontrollable security attack leading to failures of confidentiality, accuracy, integrity and availability of information. In such cases, we shall not be held responsible for any type of losses that may occur to you.

Limitation of Liability

CodeConnect's liability to you under any provisions of this agreement for damages shall be limited to the amount of last invoice actually paid by you to CodeConnect. In no event shall CodeConnect be liable for indirect, incidental, special, or consequential damages, including loss of use, loss/damage of database, loss of profits or interruption of business, however, caused or on any theory of liability.

Governing Law/Forum

This Agreement shall be governed and interpreted by the laws of India. Both parties hereby consent to such personal and exclusive jurisdiction.

Termination

This agreement shall, unless otherwise terminated as provided in this clause, commence on the Effective Date and shall continue for the Initial Subscription Term and, thereafter, this agreement shall be renewed for successive periods as per mutual agreement between the Parties (each a Renewal Period), unless either party notifies the other party of termination, in writing, at least 30 days before the end of the Initial Subscription Term or any Renewal Period.

On termination of this agreement for any reason:

  • All licenses granted under this agreement shall immediately terminate.
  • Each party shall return and make no further use of any equipment, property, documentation and other items belonging to the other party.
  • The client shall be responsible for taking backup of its data and reports available in the ConnectCRM account within 60 days from the expiry date. Data will be automatically deleted with account information after 60 days, for which CodeConnect shall not be responsible in any way.

General

  • We reserve the right to contact you from time to time for feedback about the services, service and support-related issues, through e-mail, facsimiles, text or voice messages, and notices posted on our website.
  • If you choose to provide feedback on the ConnectCRM SOFTWARE which is visible to other users, you shall exercise due care while making comments and not make any comments that are not factual in nature and shall not post defamatory, illegal or offensive contents.
  • In case of any grievance, objection or complaint regarding the ConnectCRM SOFTWARE, you should promptly raise such grievance or complaint with the designated Grievance Officer and provide necessary information to enable the Grievance Officer to resolve the issue.
  • CodeConnect at its sole discretion shall be entitled to assign or transfer its rights and obligations under this Agreement to any other person without your prior consent, provided that CodeConnect assigns this Agreement on the same terms or terms no less favourable to you.
  • We may close the operations of ConnectCRM as per our discretion. We may provide a 60 day notice period if such a situation of transfer or closure arises.
Last Updated: 21/11/2024